Host Ticketing Tools

Self Host Ticketing tools

Bugzilla

( reviews)

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

Erxes

( reviews)

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

FreeScout

( reviews)

Open source clone of Help Scout: email-based customer support application, help desk and shared mailbox.

GlitchTip

( reviews)

Open source error-tracking app. GlitchTip collects errors reported by your app.

Iguana

( reviews)

Iguana is an open source issue management system with a kanban board.

ITFlow

( reviews)

Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers).

MantisBT

( reviews)

Self hosted bug tracker, fits best for software development.

osTicket

( reviews)

Manage, organize and archive all your support requests and responses in one place.

OTOBO

( reviews)

Flexible web-based ticketing system used for Customer Service, Help Desk, IT Service Management.

Request Tracker

( reviews)

An enterprise-grade issue tracking system.

Roundup Issue Tracker

( reviews)

A simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.

Trudesk

( reviews)

Trudesk is an open-source help desk/ticketing solution.

Zammad

( reviews)

Easy to use but powerful open-source support and ticketing system.